This is the nightmare on the back. I tried increasing tension, decreasing tension. The only problem solving that they have for this issue in the manual is to re thread the needle. I tried that over and over, hoping that it would correct itself. It got worse. Now it looks awful on the top and the bottom:
Kill me, kill me now. argghh I was really hoping to have this project done.
The quilt is back on the frame, at least someone is happy about this: